Call Center & Digital
Marketing Solutions

Avail of our diverse, professional, and efficient call center and digital marketing services to cater to all your customer engagement needs and scale up your business in the best way possible.

BPO Services

We offer varied call center services to fulfill all the customer engagement and
support requirements of our valued clients.

Inbound Customer Service

Expert handling of incoming customer calls for inquiries, complaints, and comprehensive support. Our trained professionals ensure every customer interaction is positive and productive.

Outbound Telemarketing

Proactive outreach to customers and prospects for sales campaigns, market surveys, and follow-ups. Drive your sales pipeline with our strategic calling approach.

Technical Support

Round-the-clock technical assistance and troubleshooting for all your technical issues. Our expert technicians resolve problems efficiently to minimize downtime.

Order Management

Complete order lifecycle management including order taking, status tracking, and issue resolution. Streamline your order processing with our dedicated team.

Appointment Setting

Professional scheduling services for sales teams, healthcare providers, and various industries. Maximize your team's productivity with efficient appointment coordination.

Lead Generation

Strategic identification and qualification of potential customers through targeted outbound campaigns. Build a robust sales pipeline with quality leads.

Chat and Email Support

Multi-channel customer support via live chat, email, and social media platforms. Meet your customers wherever they prefer to communicate.

Market Research

Comprehensive surveys, feedback collection, and customer opinion analysis. Gain valuable insights to drive your business decisions forward.

Collections

Professional management of overdue accounts with respectful and effective payment communications. Improve your cash flow with our experienced collection specialists.

Virtual Assistance

Comprehensive administrative support including scheduling, data entry, and various business tasks. Extend your team capabilities cost-effectively.

Industries We Serve

Our call center services are trusted across various industries
to deliver exceptional customer experiences.

E-commerce

Order management, customer service, returns, and product inquiries.

Healthcare

Appointment scheduling, patient support, medical billing, and telemedicine.

Finance & Banking

Customer support, account inquiries, transactions, and debt collection.

Insurance

Claims processing, policy inquiries, quotes, and customer support.

Technology and Software

Technical support, product inquiries, and troubleshooting.

Retail

Order management, customer service, product information, and returns.

Travel and Hospitality

Booking, cancellations, customer support, and travel information.

Telecommunications

Customer support, billing, plan changes, and technical support.

Utilities

Billing, outages, customer support, and service requests.

Education

Admissions, student support, and information services.

Government

Social services, information dissemination, and constituent support.

Real Estate

Lead generation, customer inquiries, and property information.

Our Services

We offer varied IT-managed services to fulfill all the digital requirements of our valued clients.

Call Center Consulting

The Value Digit Consulting Team has seen just about everything in the call center business! With over 25 years of experience, our senior consultants are ideally positioned to analyze your situation. Then, our team will discuss the call center outsourcing services and locations available around the world. Value Digit will essentially help you scale support, improve sales, and lower costs by more than 50% to put your business on the right track.

Customer Support

Unlock the power of customer support outsourcing with Worldwide Call Centers! With decades of experience, our consultants are ready to help scale your support and lower costs simultaneously. Customer support is the top outsourced function in our network and our team is ready to be your guide!

Virtual Assistants

Many of our call center agencies offer world class virtual assistant outsourcing services. This will allow you to scale your business without increasing fixed costs. Outsourced assistants are not simply handling personal tasks, but also offer technical and sales solutions as well. Worldwide Call Centers provides access to an extensive global network in several nations including: The United States, Asia, Latin America, Europe, Canada, & more.

Lead Generation

Outbound Lead generation is essential for many industries such as financial, home improvement, merchant processing & business services. Our senior consultants have vast experience in generating all types of leads. We are ready to analyze your campaign, suggest ways to improve performance, and introduce you to the top agencies in our network. Let’s generate some leads!

Email Support

Text customer support is the fastest growing method of servicing customers today. Consumers (especially Gen Z) are used to texting for everything. Therefore, upgrading your services to provide support via text will improve CX and lower costs. Our Senior Advisors can help you hire a great contact center that can activate text support on your phone numbers straightaway.

Technical Support

Technical support is one of the most widely outsourced services around the globe. International contact centers in Asia & Latin America are often a very good choice. They essentially have highly educated agents at prices that are unmatched in developed countries. Our consultants are ready to discuss your needs and introduce you to some great call centers for tech support. Start outsourcing successfully today.

Inbound Call Centers

Inbound call centers are really the core of the Value Digit Solutions vendor network. Customer support, sales, lead generation, technical support, & order taking services are outsourced by our clients everyday. Experience the power of outsourcing by working with our Senior Consultants to hire a top call center partner today!

Outbound Call Centers

Our global network of outbound call centers can help you reach new customers effectively and maximize the success of your telemarketing campaigns. Our agencies have hundreds of experienced sales professionals ready to go to work for you. They will supercharge your phone sales or lead generation efforts. Experience the power of our call center outsourcing services today.

Healthcare Support

As the healthcare industry evolves, organizations must stay ahead of the game in order to sustain a competitive edge. Value Digit Solutions provides pioneering solutions that can help healthcare companies optimize patient support, provider interactions, and payer communications. 

Customer Service

Great customer service is the cornerstone of any successful business. Our call center partners are experienced professionals with a proven history of success. In fact, we have seen them excel at delivering quality service in up to 25 languages to customers around the globe. Value Digit Solutions senior advisors are ready to discuss your customer service needs and introduce the top call center agencies today.

Market Research

The business environment today requires executives to be agile, responding swiftly, and accurately to customer needs. Market research essentially supplies information and data to facilitate timely decision making. Outsourcing this function to market research call centers offers our clients an ability to enhance flexibility and stay ahead of their competition.

AI Customer Support

In today’s fast-paced digital world, delivering exceptional customer support has become more critical than ever. Companies are under pressure to provide timely, efficient, and personalized support. Enter AI customer support call centers, an innovative solution transforming how businesses engage with their customers. Value Digit Solutions Senior Advisors are ready to help you utilize AI along with live agent call center outsourcing to boost your CX today.

Live Chat Services

Live chat outsourcing provides your customers with an unparalleled level of support that elevates their customer experience and increases retention. Chat instantly offers answers to questions while converting more prospects into clients. This leads to more conversions and ultimately increases user satisfaction without requiring a more expensive connection via telephone.

Retail Support

Call center agents answering your retail customer support calls must truly reflect the brand image and culture of your company. These agents need to delight the customer while also looking to increase sales and up-sell whenever possible. This is what you expect from your in-house representatives and it’s exactly what you should expect when outsourcing to a retail call center.

Outbound Surveys

Outbound surveys are a critical component when gathering insights into customer attitudes, reactions to marketing, and product preferences. Hence, our clients are able to leverage the power of outsourcing to get ahead of the competition. Our Senior Advisors are ready to help you gain greater knowledge about potential markets and customers almost immediately. Start outsourcing with Value Digit Solutions today.

Our Mission

The sole mission of Value Digit Solution is to create successful outsourcing relationships. Our Senior Advisors assist in analyzing the needs of each application and then initiating contact with the best 3-5 call centers for the specific application or campaign. Best of all, our services are provided at no charge to our clients. The call center businesses in the Worldwide Network pay a small commission that is based upon the success of each outsourcing application. Therefore, our goals are aligned with our clients and our agencies – the development of long term, successful relationships.

Value Digit Solution is your connection to the best call center solutions in the US, UK, Canada, Europe, Asia, Latin America, Africa & beyond. Please call us at +92 324 9000129 or complete our online form to request a consultation.

Our Vision

Our vision is to expand persistently and grow as one of the leading IT service provider companies by building high-quality products and solutions that create a significant difference in society. With our professional, compliant, and unified processes, we aim to provide High-quality Mobile, Web, and Software Development solutions that make our clients stand out amongst the global competitor Landscape and lead them to the road of success.

Co-Founders - Value Digit Solutions